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Comments on: Doing Tech Support For Your Parents https://hijinksensue.com/comic/doing-tech-support-for-your-parents/ Comics, Podcasts, Videos and Funny Stuff by Joel Watson Tue, 26 Apr 2016 23:07:31 +0000 hourly 1 https://wordpress.org/?v=6.5.13 By: Tesla727 https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632833 Mon, 28 Dec 2015 18:25:50 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632833 Yeah, I’m my mum’s tech support. The frustrating thing is, even though I earned my living as a tech support tier 2 agent both in college and for three years afterwards, she’s still skeptical that I can fix her 8 million bee-viruses because “girls can’t do tech support.” But of course I’m expected to fix it anyway. Then she listens to the guy next door when he tells her to install whatever latest piece of spamware “computer optimizer” that has crawled out of the internet. Guh.

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By: jetstreamgw https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632832 Wed, 09 Sep 2015 22:23:54 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632832 In reply to Joel Watson.

You’re right.

…

What now!?

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By: Henry Wertz https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632831 Sun, 16 Aug 2015 23:29:40 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632831 First time poster — I’m enjoying this comic 😎

My parents computers have Ubuntu on them, so I get 0 support requests. Just as you are seeing once your ma switched to a Mac, the constant computer software blowing up problems are a Windows problem, not a computer problem. Hardware is of course another matter — dusty fans, stuff plugged where it doesn’t belong, CDs shoved into random computer orifices, that’s another matter entirely. Luckily my parents don’t do that 😎

Agreed 100% on the printers… printers that behave totally differently depending on if they are plugged via USB versus wifi (even with Ubuntu)… and the hardware! The printes my parents have had, one inkjet had misfeeds and paper jams all the time… then an inkjet where the ink constantly dried up.. then one that did both.. then a (very inexpensive) color laser printer that (besides them complaining it was too big) got some kind of sensor fault and quit printing. Their current inkjet hasn’t started misfeeding yet, but I swear the cartridges on it must last about 20 pages.

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By: A https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632830 Thu, 13 Aug 2015 21:07:21 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632830 In reply to Joel Watson.

JUST BECAUSE IT IS A JOKE DOES NOT MEAN-Oh wait.

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By: Jamie https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632829 Wed, 05 Aug 2015 21:53:28 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632829 In reply to Sara.

When I was attending college as an adult student, one afternoon in the computer lab it got very quiet and I could feel a presence behind me. It was the instructor who said, “Please, you don’t have to hit the keys so hard!” I tried to explain, “Since 1971 I have used a Remington 1919 Standard typewriter, it is hard to break the habit of 30+ years of manual typing!” The kids around me got a good laugh!!

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By: Joel Watson https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632828 Wed, 05 Aug 2015 21:05:37 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632828 In reply to Matt.

So the mouse was reversed flight stick style?! Cripes!

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By: Skeptible https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632827 Wed, 05 Aug 2015 18:39:10 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632827 In reply to Matt.

In school I encountered a student in the computer lab that was self taught and couldn’t use the mouse any other way.

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By: Joel Watson https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632826 Sun, 02 Aug 2015 02:56:57 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632826 In reply to jetstreamgw.

“Hi. I’m The Internet. I’m here to point out some potential factual errors in your joke premise.”

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By: jetstreamgw https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632825 Sat, 01 Aug 2015 21:35:11 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632825 In reply to rheinman.

Oh that’s silly.

I’m sure most Amish that need to use computers (yes, they exist. They’re allowed to use technology, just not own it and use it to make them lazy) tend to actually learn how to use them.

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By: Greg https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632824 Sat, 01 Aug 2015 02:38:15 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632824 In reply to RHat.

Nope still don’t get it. Why would a different lease require different drivers?

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By: Sara https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632823 Wed, 29 Jul 2015 05:18:46 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632823 The owner of the company I work at destroys keyboards on a regular basis by typing on them like he’s working in a forge. It sounds like he’s just slapping the keyboard.

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By: Dean https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632822 Wed, 29 Jul 2015 02:47:10 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632822 If it came to a choice between faced books and free honey, I know which one I’d pick.

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By: mahnarch https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632821 Tue, 28 Jul 2015 16:49:32 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632821 In reply to Lurlock.

I bet it was wired directly to the interface outside, too.
No quick connect phone jack inside.

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By: GenYus234 https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632820 Tue, 28 Jul 2015 15:23:53 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632820 When I need to print something in color, I just take my laptop to the nearest comic convention and pay the nearest webcomic author a pittance to draw it.

Which reminds me, how are my directions to the hotel coming Joel?

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By: Joel Watson https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632819 Tue, 28 Jul 2015 06:42:44 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632819 In reply to Mark Schaffner.

This is definitely always the easiest way, but it just seems like giving up. If the printer is SUPPOSED to just jump on your network, then you’d appreciate it if it would just do that. Of course it refuses to cooperate, so you just acquiesce and hook it up to a computer that is usually always on.

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By: Mark Schaffner https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632818 Tue, 28 Jul 2015 05:37:57 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632818 In reply to Joel.

My solution to networking printers has always been to hook them up to a desktop computer and use the desktop to share the printer to the rest of the network. This is almost universally easier than connecting it directly to the network, but of course it means you need a constantly-running desktop computer. I use mine as a media server/downloading machine/file server/gaming rig so it’s pretty much always on minus the occasional restart. Without that, though, it’s a huge pain in the ass.

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By: Joel https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632817 Mon, 27 Jul 2015 22:50:07 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632817 In reply to jl33.

You’re 100% correct. Making a note. Good idea.

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By: Lurlock https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632816 Mon, 27 Jul 2015 22:26:17 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632816 In reply to mahnarch.

Yeah, she was quite shocked when we explained it to her. Do the math on that: $15 x 12 months x 40+ years = over 7 grand. For a phone that probably cost $5 (in 60’s currency) to make. We bought her a new one that cost $20 and has easily 10 times as many features.

Still, gotta be at least slightly impressed that old thing still worked after all that time. They built things to last back then…

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By: gabepuratekuta https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632815 Mon, 27 Jul 2015 20:26:37 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632815 In reply to ctruex.

Your parents must be mythological creatures

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By: jl33 https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632814 Mon, 27 Jul 2015 20:10:40 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632814 If you ever do a book of these, “The Computer is All Bees” would be a fantastic title.

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By: Lyrthion https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632813 Mon, 27 Jul 2015 17:22:39 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632813 My mother tries to do her own website updates. She has a bad memory. Imagine trying to work out a system where someone who shouldn’t be allowed to click “remember password” (because seriously: the hosting provider kept resetting her passwords. I complained to them. They told me: “well, if her passwords wouldn’t make their way into spammer’s hands every time we reset them, then we wouldn’t have to” ), yet is unable to remember passwords that she doesn’t have to do every day NEVER MIND having to fix the navigation whenever she decided to remodel the navigational structure of the website. OH AND AS I WRITE THIS, my father comes in and goes: “Hey can you check out why my phone doesn’t connect to my car anymore.”

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By: richardhendricks https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632812 Mon, 27 Jul 2015 15:50:12 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632812 Tech-savvy parents can be just as bad sometimes. I used to give my Dad my old equipment, until my wife made me promise to never give him anything. He would call us years later about “How do I make this Motorola StarTAC do a pause during a dial?” “Do you have the manual for this AMD Athlon motherboard you gave me 5 years ago? I need to reset the CMOS battery.” Etc.

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By: mahnarch https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632811 Mon, 27 Jul 2015 11:17:59 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632811 In reply to Lurlock.

Oh. My. God….

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By: Dave https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632810 Sun, 26 Jul 2015 18:37:59 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632810 14-year-old laser printer connected to an Airport Express, both plugged into a power strip. I turn on the power strip when I want to print something, and it works flawlessly. I update my OS without giving the printer a thought because it really does “just work.” Of course if it stopped, I’d just have concert/theater tickets held at will-call instead of print at home; that’s about all I use a printer for these days.

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By: Paul Balze https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632809 Sun, 26 Jul 2015 17:15:47 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632809 In reply to Joel.

Wow, film at Christmas. I haven’t shot a frame of film since 2010, and that was just because I found an eight-year-old roll of unexposed film and decided to use it in a ten-year-old completely-manual Bell & Howell camera I’d gotten for renewing a magazine subscription. About eight of the twelve pictures actually came out.
The last guy I talked to who was using film at a car show–only three weeks ago–said he does his own processing, but apparently there are still labs you can send film to.

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By: Paul Balze https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632808 Sun, 26 Jul 2015 17:08:53 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632808 I used to print a lot, but not so much lately. My Epson Stylus 880 that I bought in 2001 served me well for many years before the head got too clogged to print anything.
I then went out and bought an HP D1660 that was, it seemed, the last standalone printer available. It cost less than $50, and developed a fatal hardware error after printing only about 30 pages.
I then accepted that all-in-ones were the way to go, even though I had a perfectly good scanner, and bought an Epson NX420 for about $90. And then I didn’t use it for a couple of months, and now the head’s clogged and it’s irreparable junk.
I had to go to the public library last week and get a library card (haven’t had one since the ’90s) and PUT MONEY ON IT in order to print out a two-page photo release, because I can’t print at home and can’t access my web-based e-mail at work anymore.
My current package of paper pre-dates the HP (and, by the way, HP, fuck you right in the ear for your update-reminder software that’s buried so deep in my computer that it wasn’t removed during the TWO HOURS it took to delete all the software related to that printer). I figure each page I’ve printed on these two machines cost about $2.50.
All inkjet printers need a large warning on the package: IF YOU GO MORE THAN 7 DAYS WITHOUT PRINTING ANYTHING, THIS PRINTER WILL BECOME A USELESS PILE OF ELECTRONIC SCRAP.

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By: n00less cluebie https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632807 Sun, 26 Jul 2015 15:39:34 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632807 I just noticed that he’s *BURNING* CD’s….Hilarious

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By: rheinman https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632806 Sun, 26 Jul 2015 02:01:48 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632806 For years, I have referred to working on my Dad’s computer as “Amish tech support .”

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By: RHat https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632805 Sun, 26 Jul 2015 01:09:41 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632805 In reply to Greg.

I actually have an answer on that one: different network adapter means different MAC address and a different IP lease from the DHCP server – and so anything that depends on this, like the drivers for network-based hardware, could have issues if you don’t have a version installed for the different adapters.

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By: Adrian https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632804 Sat, 25 Jul 2015 23:03:23 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632804 I have two strange stories for the short time I was living with my mother-in-law. She once asked me to remove “my junk” from her computer because it was slowing her computer down. The junk in question? Firefox. While she was away that day I took a peek at her desktop to find her windows explorer task bar absorbing 85% of the screen, about a dozen adware sites opened themselves, and the computer was literally packed with dust and cat hairs. I had perfect molds of his air vents from her computer.

Story number two was from a job I had out there. I worked at the electronics section of a national retail store. One day a member of the pharmacy came over to me in a hurry. My heart sank because my wife got her prescriptions from there at the time and I was worried something went wrong. As she approached she asked me if I could help them out with something important. I follow her back over there and it was only then that they needed me to change out their monitor on their register. I suddenly became the store IT guy without the pay…

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By: oarboar https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632803 Sat, 25 Jul 2015 17:57:33 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632803 I bought a cheap Canon printer a few months ago, and while I’m not trying to do comics or run a Fortune 500 office with it, the only real problem I have with it is getting Word to recognize it as the default printer. The laptop is almost never in the same room as the printer, so sometimes I’ll run out of paper and wonder what’s going on for a moment.

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By: Doug Lindstrom (@generationstx) https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632802 Sat, 25 Jul 2015 15:36:47 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632802 I had my mom buy a dell, so now the conversation goes like this:
Mom: Son my computer is broken
Me: Is it that Dell we bought last week?
Mom: Yes
Me: Their number is….

Although I should be nicer about this, my 7 yo twin boys can outhack me on the Kindles hands down now, soon I may be the one needing their assistance

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By: Lurlock https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632801 Sat, 25 Jul 2015 12:13:34 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632801 In reply to Kirby.

A friend of my parents was up until a few years ago still paying AT&T $15 a month to rent a telephone. Not a cell phone, a regular old land-line black rotary-dial telephone from the 1960’s. They haven’t even offered that service in decades, but they’re still happy to take money from any old people that have been living in the same place long enough and don’t know any better.

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By: Matt https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632800 Sat, 25 Jul 2015 09:13:42 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632800 In reply to Joel.

No, they had the buttons towards them rather than away from them. So they couldn’t click, and the mouse on the screen was doing the opposite of their movements on the table. Pretty funny.

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By: Jerry https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632799 Sat, 25 Jul 2015 06:26:57 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632799 In reply to Eric Peets.

Doesn’t HP have some sort of universal driver now that works with a variety of printers? It may work for you.

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By: maarvarq https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632798 Sat, 25 Jul 2015 05:22:25 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632798 In reply to Joel.

I bought a new Brother multi-function printer because I couldn’t get toner for the old one any more, and the new one was supposed to do double-sided printing, but once I installed the drivers it was “You don’t use Windows, YOU’RE not allowed to print double-sided!”

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By: Joel https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632797 Sat, 25 Jul 2015 04:03:44 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632797 In reply to Jonathan S..

My wife’s grandparents are the types that STILL talk about the time I magically fixed their years long problem with their flat screen tv with my magical tech skills every time I see them. I went into the menu and changed the aspect ratio so it actually fit their television.

Yet they still have other kids and relatives that convince them to buy everything new that comes out. They have a desktop PC, an iPad, a digital camera, etc. All of which NEVER get any use. Grandma still pulls out a film camera at Xmas. I don’t even know where you get film developed now.

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By: Joel https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632796 Sat, 25 Jul 2015 04:01:01 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632796 In reply to matt.

Like they were using the mouse as a trackball?

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By: lovelyladyjane https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632795 Sat, 25 Jul 2015 03:53:34 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632795 I lived with my grandparents for a few years, so I was their go-to tech support during this time. This benefited me greatly one particular April 1st when I unplugged my grandmother’s laptop before she booted it up in the morning. Two hours later, of course, the battery ran out, and she couldn’t for the life of her understand why the computer spontaneously shut off.

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By: reynard61 https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632794 Sat, 25 Jul 2015 03:26:30 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632794 Your first clue of impending disaster should have been when he referred to “*the* Facebook” and “*the* email”…

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By: White Rice https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632793 Sat, 25 Jul 2015 03:01:01 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632793 While the computer being all bees might mean a decrease in emailing the faced book, it should result in a huge increase of free honey. The bees practically pay for themselves!

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By: Stranger https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632792 Sat, 25 Jul 2015 01:59:37 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632792 I just noticed something… did the router HANG himself?!

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By: Joel https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632791 Sat, 25 Jul 2015 01:05:35 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632791 In reply to Metz.

I took it down from 6, because after 6 months the entire house would be bees.

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By: Just Christine (@justchristine) https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632790 Fri, 24 Jul 2015 23:41:23 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632790 In reply to Kirby.

My dad still paid for a Prodigy.net email address until some time in 2014.

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By: Metz https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632789 Fri, 24 Jul 2015 23:25:55 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632789 Personally I think three months is a little overly genrous in the timeline, more like 3 days…I feel for my mom who’s slightly more tech savvy than my pop…he had a habit of dragging any file he didn’t recognize into the recycling bin and emptying it, he also used to do this with open windows when he wanted to close them he’d just drag them into the handy recyling bin…”that’s what it’s there for, to put stuff away, right?” then freaking out when stuff stops working or he can’t find something he wants later…that may be how he once accidentally deleted their entire operating system.nt

I helped a great aunt with her computer a few weeks ago, never in my life did I see so many browser on “toolbars” as I did on her computer. It took over 20 minutes to fully load her browser just so I could start removing them and get her on Chrome.

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By: matt https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632788 Fri, 24 Jul 2015 22:27:27 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632788 I was in a big meeting at work this week when a Director was trying to do a presentation, and was getting very frustrated by the computer. When they moved the mouse to the left, it would go to the right on screen. Up was down, etc. “It’s all reversed or something!”

After several seconds of her getting increasingly confused and angry at the computer, I pointed out that it may work better if she wasn’t holding the mouse upside down.

But yeah parents. So many computer stories. Too depressing to list.

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By: A https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632787 Fri, 24 Jul 2015 21:22:22 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632787 Is three months even enough time to accumulate every virus?
That is the best part.
But the bees… There should be more bees. Definitely more bees.

That second panel might be the best thing I have ever seen.

I did tech support for friends AND family. When I was underage, I also used the desktop the parental unit did, so I kept it on point. But, man, my friend let his friend use his computer, who downloaded a virus trying to get pornography. Bastard. Because I had to fix the damn thing.

Then there was his “old” computer that had not updated in x amount of years. Service Pack 1 and so fragmented, running programs was a joke. I remember trying to update and it needing hundreds of security updates.

And then I set it on fire.

Even my mother knew drives needed defragging, but my much-younger-than-a-parent friend was two steps away from feeding ice cream to the CD drives.

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By: Eric Peets https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632786 Fri, 24 Jul 2015 21:18:47 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632786 Ah printers. I have a perfectly good laser printer that is older (2002-2003 I think). The only problem? HP doesn’t make a driver for Windows 7 or 8. So I have to keep a shitty old XP laptop around just to print from. Printing needs to be planned in advance, as the laptop takes at least 5 minutes to get going most of the time.

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By: Joel https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632785 Fri, 24 Jul 2015 20:44:37 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632785 In reply to ctruex.

Whoops.

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By: Joel https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632784 Fri, 24 Jul 2015 20:43:51 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632784 In reply to Mandi Howell.

HAH! I’ve had the same experience. I spent so many years convincing my mom NOT TO EVER CLICK on ANYTHING, that she became terrified of clicking on… well ANYTHING. “It says Windows needs to install critical updates… WHAT DO I DO!?”

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By: Joel https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632783 Fri, 24 Jul 2015 20:42:50 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632783 In reply to Greg.

I know from experience how pointless trying to get a Brother on a wireless network can be. I eventually bought an Apple Airport express to plug it into (that cost half as much as the printer) just to get it on the network easily.

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By: Joel https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632782 Fri, 24 Jul 2015 20:41:17 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632782 In reply to Kona.

I actually have the same thing. A Brother. The wireless setup is completely impossible. Like Ive spent over a dozen hours trying to get it on our network, but it requires 3 drivers, 2 applications and a windows machine which I don’t have. Other than that, yes, it produces reliable black and white prints for months at a time on a single toner cartridge. Laser is the only way to go, but home laser full color printing just isn’t affordable or practical.

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By: N00less cluebie https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632781 Fri, 24 Jul 2015 19:26:15 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632781 Non-Mac PC’s need to remain out of the hands of the elderly. I gave my Mom an Etch-a-Sketch that I put a DYMO label proclaiming it an “iPad” and she’s still managed to get it full of Viruses….

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By: ctruex https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632780 Fri, 24 Jul 2015 18:21:04 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632780 I have found myself extraordinarily lucky with my parents… they can figure most stuff out on their own, and once I show them how to do something, they never ever need to ask again. It’s made my life much easier than that of some of my friends…

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By: ctruex https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632779 Fri, 24 Jul 2015 18:12:31 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632779 Just a note, but I think it should be “Your” instead of “You” in the title

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By: mahnarch https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632778 Fri, 24 Jul 2015 17:14:23 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632778 In reply to Kirby.

My dad did that, too!
Now, I don’t feel like he’s a black sheep on the world. 🙂

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By: Jonathan S. https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632777 Fri, 24 Jul 2015 16:48:04 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632777 My in-laws are hopeless with computers, but of course have one anyway. My wife’s cousin, who reportedly graduated from some sort of tech course (I’m guessing playground-equipment repair, based on these results) “fixed” their last big snafu and charged them $200 for it. As they’re on the far side of the continent, we had to walk them through the basic steps to repair his “fix” by telephone; my wife’s going to be going to visit them around Thanksgiving, and will get it straightened out the rest of the way then.

I just don’t get how the people who taught her never to talk to strangers as a child are so very credulous when it comes to popups that tell them to “click here”.

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By: Dragoen_Mage https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632776 Fri, 24 Jul 2015 16:37:30 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632776 I have an HP Deskjet 5440 printer that is… I ran out of fingers here one second… 12 years old at this point I think. Somehow the thing still produces the best color prints I have ever seen outside of the above mentioned copy shops. I spent all of high school whoring the thing out to classmates who needed decent quality printouts and used that money to but ink and computer parts. Only downside is that you have to get out and crank it to start the blasted thing up, electric ignitions weren’t invented yet

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By: Stranger https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632775 Fri, 24 Jul 2015 15:49:49 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632775 Im not particularly tech savy myself but I can atleast manage to set up and use my computers without destroying them, but my brother is absolutely hopeless with that crap. He’s the type who just clicks on every download request that pops up because he’s too impatient to read what they say.

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By: Kona https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632774 Fri, 24 Jul 2015 15:39:56 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632774 Dude, I use a $100 compact laser that does 99% of my printing. Never have to buy ink, just a replacement cartridge every couple of YEARS. Yes it’s only black and white, so what? How much stuff do you really need printed in color? That’s when you go down to the copy place.

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By: Luddite https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632773 Fri, 24 Jul 2015 15:37:28 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632773 I, sadly, relate more to the parent in this comic. Even though I’m a 30 year old who’s been forced to use computers my whole life, I have the troubleshooting skills of a newborn fetus. I LITERALLY once used a clothespin to keep a loose cable in my computer (thus I really related to the dangling router). Before my old laptop finally died of exhaustion, I stopped doing virus checks because they depressed me. I don’t even know what I did that was so damaging up to that point. I don’t think this is uniquely an age thing, but you captured me good.

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By: Greg https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632772 Fri, 24 Jul 2015 15:31:19 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632772 Trying to get some network printers to work is quite possibly the most frustrating experience known to human kind. Only two days ago I wasted hours trying to get something out of my wife’s Brother multi-function printer after I reinstalled Win8.1 on her laptop. Heaven knows why but it refuses to work when the laptop – the laptop – is connected to WiFi via an ASUS ac wifi dongle, but prints out fine when the laptop – the laptop – is connected to Wifi by its internal adapter. I can think of no reason why this should be happening (but then I only have the one undergrad degree in computing).

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By: Kirby https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632771 Fri, 24 Jul 2015 15:05:53 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632771 Not really a tech support issue, but my mom paid AOL for a browser until 2007-8.

I don’t have the slightest idea why.

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By: Mandi Howell https://hijinksensue.com/comic/doing-tech-support-for-your-parents/#comment-632770 Fri, 24 Jul 2015 15:02:27 +0000 http://sharksplode.com/?post_type=comic&p=1275#comment-632770 My parents go completely the other way and won’t install ANYTHING without asking me first, even though I tell them it’s safe to install updates. They also don’t like to search for anything themselves, you know, just in case they accidentally get on one of those “bad” sites. So they ask me to do it…

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