Comments on: The WarranTards! http://hijinksensue.com/2008/09/12/the-warrantards/ geek comic, geek webcomic, geek podcast, geek podcast, geek culture comic Thu, 08 Jan 2009 18:52:55 +0000 http://wordpress.org/?v=2.6.3 By: AmazingAdrian http://hijinksensue.com/2008/09/12/the-warrantards/#comment-3487 AmazingAdrian Tue, 16 Sep 2008 12:20:48 +0000 http://hijinksensue.com/?p=638#comment-3487 Minefield, the ad about nothing! Minefield, the ad about nothing!

]]> By: Duder http://hijinksensue.com/2008/09/12/the-warrantards/#comment-3480 Duder Tue, 16 Sep 2008 12:03:06 +0000 http://hijinksensue.com/?p=638#comment-3480 I bought an Xbox 360 at BB a while back and specifically got a warranty because of their failure rate. well sure enough two weeks later I got the dreaded 3 red lights. I went to get it replaced and they actually told me I needed to send it in to MS! I very politely told them that either they replaced my xbox or refunded me the cost of the useless warranty. They only agreed to replace it after I asked to see a manager and threatened to call the Better Business Bureau. I bought an Xbox 360 at BB a while back and specifically got a warranty because of their failure rate. well sure enough two weeks later I got the dreaded 3 red lights. I went to get it replaced and they actually told me I needed to send it in to MS! I very politely told them that either they replaced my xbox or refunded me the cost of the useless warranty. They only agreed to replace it after I asked to see a manager and threatened to call the Better Business Bureau.

]]> By: DTM http://hijinksensue.com/2008/09/12/the-warrantards/#comment-3497 DTM Tue, 16 Sep 2008 06:00:47 +0000 http://hijinksensue.com/?p=638#comment-3497 I work at BB as well, so I felt the need to comment, for some reason *shrug*... Anyway, yeah, the warranties are pushed because that's where the money is. However, while some of them are pointless, there are some that are useful, even if you sometimes have to jump through a few hoops to get results. This is especially true if you get a service plan with accidental protection on a camera or laptop. I work in the geek squad, so I see day after day people coming in with broken tech. Not one person who dropped their camera and had it repaired or replaced because they bought the accidental protection has ever been upset that they bought it. All I'm saying is, just because they're trying to sell you something more than what you originally wanted doesn't mean it can't be to your benefit. I work at BB as well, so I felt the need to comment, for some reason *shrug*… Anyway, yeah, the warranties are pushed because that's where the money is. However, while some of them are pointless, there are some that are useful, even if you sometimes have to jump through a few hoops to get results. This is especially true if you get a service plan with accidental protection on a camera or laptop. I work in the geek squad, so I see day after day people coming in with broken tech. Not one person who dropped their camera and had it repaired or replaced because they bought the accidental protection has ever been upset that they bought it.
All I'm saying is, just because they're trying to sell you something more than what you originally wanted doesn't mean it can't be to your benefit.

]]> By: Orclev http://hijinksensue.com/2008/09/12/the-warrantards/#comment-3478 Orclev Mon, 15 Sep 2008 10:13:20 +0000 http://hijinksensue.com/?p=638#comment-3478 The CC near me has never had good service in any way shape or form. In particular since they stopped giving out commission a while back it's just about impossible to find any employees there that give a crap about anything, not that I particularly blame them, if I worked in retail I probably wouldn't give a crap either. The CC near me has never had good service in any way shape or form. In particular since they stopped giving out commission a while back it's just about impossible to find any employees there that give a crap about anything, not that I particularly blame them, if I worked in retail I probably wouldn't give a crap either.

]]> By: Orclev http://hijinksensue.com/2008/09/12/the-warrantards/#comment-3477 Orclev Mon, 15 Sep 2008 10:11:34 +0000 http://hijinksensue.com/?p=638#comment-3477 The stores around here do mark open box items, but I've never noticed "hella discount" on any of them. Usually it's something like 5 to 10 percent off the normal retail price (quick example, there was a open box Apple keyboard which normal is priced something like $60 and it was marked down to $55). I mean, sure it's discounted, but it's hardly much of a discount most of the time. The stores around here do mark open box items, but I've never noticed "hella discount" on any of them. Usually it's something like 5 to 10 percent off the normal retail price (quick example, there was a open box Apple keyboard which normal is priced something like $60 and it was marked down to $55). I mean, sure it's discounted, but it's hardly much of a discount most of the time.

]]> By: Orclev http://hijinksensue.com/2008/09/12/the-warrantards/#comment-3476 Orclev Mon, 15 Sep 2008 10:07:19 +0000 http://hijinksensue.com/?p=638#comment-3476 If you get any particularly juicy customer stories make sure to post them on <a href="http://notalwaysright.com/ " target="_blank">http://notalwaysright.com/ </a> It's quickly becoming one of my favorite sites and almost always makes me laugh. If you get any particularly juicy customer stories make sure to post them on http://notalwaysright.com/

It's quickly becoming one of my favorite sites and almost always makes me laugh.

]]> By: Orclev http://hijinksensue.com/2008/09/12/the-warrantards/#comment-3475 Orclev Mon, 15 Sep 2008 10:00:26 +0000 http://hijinksensue.com/?p=638#comment-3475 Only problem with DVDs at Walmart is they tend to only carry fullscreen versions. Widescreen DVDs are few and far between (at least at the Walmarts by me) not to mention poorly labeled. It's to the point I'm paranoid about buying any DVDs at Walmart and always double check that it is in fact a 16:9 ratio, and if I can't find anything that says what the screen size is I don't buy it. Only problem with DVDs at Walmart is they tend to only carry fullscreen versions. Widescreen DVDs are few and far between (at least at the Walmarts by me) not to mention poorly labeled. It's to the point I'm paranoid about buying any DVDs at Walmart and always double check that it is in fact a 16:9 ratio, and if I can't find anything that says what the screen size is I don't buy it.

]]> By: Orclev http://hijinksensue.com/2008/09/12/the-warrantards/#comment-3474 Orclev Mon, 15 Sep 2008 09:57:04 +0000 http://hijinksensue.com/?p=638#comment-3474 My thought process "Huh, what the hell was Bill thinking with these commercials... maybe he should spend less time trying to convince everyone that Vista doesn't suck, and instead work on, you know, making an OS that doesn't suck." That being said, every OS sucks, just some more than others, and in different ways. I used to really enjoy Linux, but lately I've had no end of problems with it, so much so, it's looking like XP is the best OS out there right now (although OS X is pretty close as well). Now if only it wasn't constantly under attack due to it's utterly brain dead security model. I would love to have the time and money to write my own OS if for no other reason than to fix all the security problems present in virtually every OS out there, but sadly I've got bills to pay. My thought process "Huh, what the hell was Bill thinking with these commercials… maybe he should spend less time trying to convince everyone that Vista doesn't suck, and instead work on, you know, making an OS that doesn't suck."

That being said, every OS sucks, just some more than others, and in different ways. I used to really enjoy Linux, but lately I've had no end of problems with it, so much so, it's looking like XP is the best OS out there right now (although OS X is pretty close as well). Now if only it wasn't constantly under attack due to it's utterly brain dead security model. I would love to have the time and money to write my own OS if for no other reason than to fix all the security problems present in virtually every OS out there, but sadly I've got bills to pay.

]]> By: Orclev http://hijinksensue.com/2008/09/12/the-warrantards/#comment-3473 Orclev Mon, 15 Sep 2008 09:49:08 +0000 http://hijinksensue.com/?p=638#comment-3473 Reminds me of being in a store the other day (think it was an FYE but wouldn't swear to it). We asked a question about something or other, and the poor girl behind the counter gave us this 10 minute spiel about something or other at about 90 words a minute only stopping to inhale about twice. At the end of it we were just like "wow, do they make you say that to everyone that asks you a question?" to which she replied yes, and that that was the short one, they used to have a longer one they had to use, and the managers would listen and ream them out if they didn't do the whole thing, or if they screwed up part of it. All I could think was why even bother having workers at that point, you'd save time and money just putting up a big ass sign and telling everyone they had to read it before you'd help them (which is basically what they were doing anyway). We told the girl we were sorry she had such a shitty job, and then promptly went to another store. Reminds me of being in a store the other day (think it was an FYE but wouldn't swear to it). We asked a question about something or other, and the poor girl behind the counter gave us this 10 minute spiel about something or other at about 90 words a minute only stopping to inhale about twice. At the end of it we were just like "wow, do they make you say that to everyone that asks you a question?" to which she replied yes, and that that was the short one, they used to have a longer one they had to use, and the managers would listen and ream them out if they didn't do the whole thing, or if they screwed up part of it. All I could think was why even bother having workers at that point, you'd save time and money just putting up a big ass sign and telling everyone they had to read it before you'd help them (which is basically what they were doing anyway). We told the girl we were sorry she had such a shitty job, and then promptly went to another store.

]]> By: Orclev http://hijinksensue.com/2008/09/12/the-warrantards/#comment-3472 Orclev Mon, 15 Sep 2008 09:39:29 +0000 http://hijinksensue.com/?p=638#comment-3472 I wish there was a Fry's Electronics around where I live. Sadly my choices are basically limited to Best Buy, Circuit City (unbelievably even worse than Best Buy), or Radio Shack (who seem to have transitioned into pedlar's of miscellaneous remote control garbage and cell phones). On the plus side I've got a Best Buy mastercard and it's got a really nice point reward system that more or less means I get a free DVD each month when I pay my rent with it. I wish there was a Fry's Electronics around where I live. Sadly my choices are basically limited to Best Buy, Circuit City (unbelievably even worse than Best Buy), or Radio Shack (who seem to have transitioned into pedlar's of miscellaneous remote control garbage and cell phones). On the plus side I've got a Best Buy mastercard and it's got a really nice point reward system that more or less means I get a free DVD each month when I pay my rent with it.

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