Comments on: Bluehost.com: I invite you to eat a dick http://hijinksensue.com/2008/02/18/bluehostcom-i-invite-you-to-eat-a-dick/ HijiNKS Ensue is a Geek Webcomic - Updates Monday, Wednesday, Friday Sat, 22 Nov 2008 04:11:45 +0000 http://wordpress.org/?v=2.6.3 By: Anti Bluehost http://hijinksensue.com/2008/02/18/bluehostcom-i-invite-you-to-eat-a-dick/#comment-3722 Anti Bluehost Mon, 22 Sep 2008 11:32:01 +0000 http://hijinksensue.com/2008/02/18/bluehostcom-i-invite-you-to-eat-a-dick/#comment-3722 Heh, yeah, I also used to work at Bluehost....er I mean Hostmonster.....or I mean FastDomain. Yeah, I always thought that was a bit weird. The phone systems tells you which company you answer the phone as. Mind you, all of the companies are owned and operated by the same dudes. I wouldn't be surprised if it was some sort of scam. I never agreed with how we were supposed to treat the customer. It was a common occurrence for employees to get praised for quick and fast responses to customers, even at the sacrifice of a right answer or good quality response. Apart from the techs treating the customers poorly, the management treats the employees just as bad....or worse. (Maybe this is why we all have a bad CSR experience with them....). Ditto on the late thing, that was retarded. It didn't matter the reason. I had a friend who was late 'cause his wife was going into labor....he got in trouble!! I think the executives need to look more into Quality instead of Quantity. You feel like a slave working for them with no rights or privileges. It's been a relief not being associated with them anymore. I used to respect Matt Heaton, but, he never associated with any of the Techs that I could see. I tried on several attempts to get to know him, but he always brushed me off or seemed to look 'through' me as if I wasn't there (Even if it was just he and I). He had a "I'm too good and RICH for you" attitude. He drove to work in his Red Viper and never seemed to really care about his employees. When I was there, there weren't very many of us, but he never even tried to learn anyone's name. For the record, I am friends with two others who used to work there as well and we all feel the same about Bluehost/Hostmonster/FastDomain. Heh, yeah, I also used to work at Bluehost….er I mean Hostmonster…..or I mean FastDomain. Yeah, I always thought that was a bit weird. The phone systems tells you which company you answer the phone as. Mind you, all of the companies are owned and operated by the same dudes. I wouldn't be surprised if it was some sort of scam. I never agreed with how we were supposed to treat the customer. It was a common occurrence for employees to get praised for quick and fast responses to customers, even at the sacrifice of a right answer or good quality response.

Apart from the techs treating the customers poorly, the management treats the employees just as bad….or worse. (Maybe this is why we all have a bad CSR experience with them….). Ditto on the late thing, that was retarded. It didn't matter the reason. I had a friend who was late 'cause his wife was going into labor….he got in trouble!! I think the executives need to look more into Quality instead of Quantity. You feel like a slave working for them with no rights or privileges. It's been a relief not being associated with them anymore.

I used to respect Matt Heaton, but, he never associated with any of the Techs that I could see. I tried on several attempts to get to know him, but he always brushed me off or seemed to look 'through' me as if I wasn't there (Even if it was just he and I). He had a "I'm too good and RICH for you" attitude. He drove to work in his Red Viper and never seemed to really care about his employees. When I was there, there weren't very many of us, but he never even tried to learn anyone's name.

For the record, I am friends with two others who used to work there as well and we all feel the same about Bluehost/Hostmonster/FastDomain.

]]> By: Gbeans http://hijinksensue.com/2008/02/18/bluehostcom-i-invite-you-to-eat-a-dick/#comment-3216 Gbeans Thu, 04 Sep 2008 04:25:03 +0000 http://hijinksensue.com/2008/02/18/bluehostcom-i-invite-you-to-eat-a-dick/#comment-3216 Crikey. This is the crap I live in fear of as a small webcomic owner (student) with a gradually creeping audience.. Every time the audience rises part of me is giddy with excitement and pride, part of me reaches for my security blanket and wants to hide from the truth that $5/month isn't going to cope much longer. Thank Christ there probably aren't enough goths on the internet to crash a server.* I'm with All My Data who seem to be very reliable.. *Internets: This is not a challenge. Crikey. This is the crap I live in fear of as a small webcomic owner (student) with a gradually creeping audience..
Every time the audience rises part of me is giddy with excitement and pride, part of me reaches for my security blanket and wants to hide from the truth that $5/month isn't going to cope much longer.
Thank Christ there probably aren't enough goths on the internet to crash a server.*

I'm with All My Data who seem to be very reliable..

*Internets: This is not a challenge.

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