Comments on: Bluehost.com: I invite you to eat a dick

By: Peregrin

Peregrin — Thu, 14 Oct 2010 02:51:04 +0000

My site was on SpiralHost.

Yeah.

One day I can't get into email accounts. My entire site is gone. When I try to open a trouble ticket I just get a one-page message saying that EVERYONE HAS 24 HOURS TO GET THEIR STUFF.

Shortly thereafter I learn that FTP is down too. Goo'bye five years work. Goo'bye to my friends' site too – and he'd backed up even less than I had.

I don't have to warn anyone to stay away from SpiralHost though, because it is as if the company never existed. If I ever find the sumbitch…

By: inttim

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By: HijiNKS Ensue - Geek Webcomic - Updates Monday, Wednesday and Friday » Archive » I’m Your DNSity. I Mean… Your Destiny.

Tue, 14 Apr 2009 01:13:34 +0000

[...] Your DNSity. I Mean… Your Destiny. My hosting woes are well documented. Even celebrated in some circles. All of that is in the past now that I have partnered with two [...]

By: The Anti Kloutier 20

The Anti Kloutier 20 — Thu, 05 Feb 2009 11:36:36 +0000

Yeah fuck BlueHost. I used to work there as well, it's horrible.

By: The Anti Kloutier

The Anti Kloutier — Thu, 05 Feb 2009 11:36:34 +0000

Hey Jacob, hows it going? So Im also a former tech, but I found this comic when I was at bluehost, I laughed my butt off and sent it to a bunch of the people in level 1 tech support. It was awesome, so sorry, I might be the reason you have so many bluehost techs posting. I was just pissed at bluehost for the way they treated employees, let alone their crap technical support. I've done CSR jobs for a long time, and the things they told us to do were just stupid. Beyond the constant bullying from the managers, and stupid late policies (if you are late 6 times in a 3 month period, for any reason, you're axed) the service was poor and the level of technical knowledge very low. Some people would send in tracerts and other detailed information proving it was our fault that they had slow connection times, and we were told to just respond it was on their end. I knew a tech that hacked a customers account using the password that is displayed when a customer calls in. Security sucks, service sucks, and support sucks.

Beyond that, Matt Heaton (the owner of bluehost) owns many sites that say they are fair and balanced "web hosting review" sites, I have the screenshots to prove it. They play dirty, spy on their employees every keystroke and just suck in general. You did good moving. Great comic by the way.

By: hijinksensu5337

hijinksensu5337 — Thu, 05 Feb 2009 11:36:34 +0000

I certainly havent regretted it since I left. Good to hear that most of my suspicions are confirmed. Thanks for check out the comics.

By: hijinksensu5337

hijinksensu5337 — Thu, 05 Feb 2009 11:36:27 +0000

Ive heard good things, but ive also heard they cant handle a Digg either.

By: Kim

Kim — Thu, 05 Feb 2009 11:36:27 +0000

My impression is that *no* shared host can handle a Digg, and only the beefiest of dedicated hosts can. I've had issues maxing out my server (I run a fairly large dynamic site with a big database and a steadily increasing amount of RAM that gets lots of traffic), so that even a minor spike brought it to its knees, and DH has been awesome about getting things back up and helping me clean things up. But I know if the site keeps growing, I'll eventually max out their offerings (I dread it, but in a good way).

By: tommy

tommy — Thu, 05 Feb 2009 11:36:26 +0000

heh, I would have kicked your ass off my servers too. The digg effect is a shared host's worst nightmare. It's just not fair in a shared hosting environment to use 99% of the web connections for the 200-300 other people on the box.

By: Swethanjani

Swethanjani — Thu, 05 Feb 2009 11:36:26 +0000

We run Ubuntu on our workstations at Bluehost, not XP